Notification  In observance of Memorial Day, the Securus Customer Care Center will be closed on Monday, May 27.  We will reopen at 9 a.m. ET on Tuesday, May 28.  All emails will be responded to at that time. We apologize for any inconvenience, and we look forward to serving you!

Why eCare+Voice?

It’s the only phone that quickly connects you to the Securus Emergency Care Center 24/7 with the press of a button

Loved ones and the Care Center can locate you anytime on a map online, no matter if you’re indoors and outdoors

Small and discreet, works anywhere!

About eCare+Voice

Mobile Medical Alert System


eCare+Voice enables individuals to be confident and independent, and still know that they can get help anytime, anywhere.

eCare+Voice is completely self-contained and features an emergency SOS button that quickly connects users to the Securus Emergency Care Center, where rescue specialists can see medical information and track the user continuously. It also features two-way voice communication between the user and the rescue specialists.

eCare+Voice medical alert system works indoors and outdoors, relying on cellular network technologies and A-GPS to track the user quickly and accurately. The unit is fully self-contained and has a powerful speaker and microphone built in.