Notification  In observance of Memorial Day, the Securus Customer Care Center will be closed on Monday, May 27.  We will reopen at 9 a.m. ET on Tuesday, May 28.  All emails will be responded to at that time. We apologize for any inconvenience, and we look forward to serving you!
ecarevoice eCare+Voice: Confidence and peace of mind for independent living
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eCare+Voice | Benefits

Benefits for eCare+Voice User:

  • Reach emergency care center quickly with the press of the emergency SOS button on the unit
  • Self-contained system with speaker and microphone
  • Works indoors and outdoors, anywhere in the US with cellular signal
  • Small and comfortable to wear around neck or on belt
  • Lightweight, water-resistant and rechargeable:
    • eCare+Voice weighs less than 2 ounces, and it clips comfortably to a purse, clothing or the included lanyard. Individuals with a pacemaker should wear the unit at the waist or on a bag, as close proximity to the pacemaker can cause interference.
    • Water resistance and an included protective pouch offer protection for the device. eCare+Voice should not be submerged in water or used in a shower.
    • Users can recharge the eCare+Voice with the included AC adapter. A wireless charging pad is sold separately.
    • The eCare+Voice battery will last up to 7 days, depending on signal strength and how frequently location information is requested. eCare+Voice uses more power when it is in a low signal area or when requesting information from it. Battery life will vary, like a cell phone does. The eCare+Voice battery can last from over a day in poor conditions to 7 days in standby.
  • No need to plug it in to charge when you use the wireless charging pad (sold separately)

Benefits for Loved Ones:

When should I or my loved ones use eCare+Voice?
  • If you feel anxious or unsafe
  • In a medical emergency
  • If you are traveling and get lost
  • If your child feels unsafe at school or is being bullied
  • If your child wanders away from the group at school and is disoriented and lost
  • If you are threatened
  • In the event of a fire
  • In an auto accident
  • If you witness a crime
  • If you urgently need to contact loved ones
  • If you fear for your safety, anytime, anywhere
  • Peace of mind: check eCare+Voice user’s location 24/7 online or with your phone
  • Supervise loved ones while giving them privacy and freedom
  • Enter their medical history into the eCare+Voice system to enable rescuers to help instantly